Official document — effective January 1, 2026

999px Privacy Policy – Your Data, Protected

The 999px takes your personal data seriously. On this page, you'll find everything explained in plain, straightforward English: what information we collect, how we use it, who we share it with, and what your rights are as a data subject — in full compliance with the General Data Protection Law (LGPD).

Last updated: January 1, 2026. Significant changes will be communicated by email at least 15 days in advance. Continued use of the platform after that date constitutes acceptance of the updated terms.

Privacy in Practice: What 999px Guarantees

Six concrete commitments 999px makes to every user registered in Brazil

256-bit SSL Encryption

All communication between your device and 999px's servers is protected by end-to-end encryption with a 256-bit SSL certificate. This applies to account registration, Pix deposits, withdrawals, and every other interaction with the platform.

Data never sold to third parties

Your CPF, email, phone number, and banking information are used solely to operate and improve 999px's services. We never sell or rent this data to marketing lists, data brokers, or any other company without your explicit consent.

Full LGPD compliance

999px operates in compliance with the General Data Protection Law (Lei nº 13.709/2018). You have the right to access, correct, export, or request deletion of your data at any time — simply reach out to our support team via live chat.

Control over your data

In your account settings you can manage which communications you receive, update your personal details, and request data portability or deletion of your history. You're in control — 999px makes exercising these rights straightforward, with no red tape.

Spam-free communications

We send emails and push notifications only to users who have opted in. You can manage or unsubscribe from any type of communication directly in your account settings or by clicking "unsubscribe" in any email you receive from 999px.

Designated Data Protection Officer (DPO)

999px has a designated Data Protection Officer (DPO) who ensures that internal processes align with the LGPD and handles questions and requests from data subjects. You can reach the DPO directly at privacidade@999px.net.

1
What Data 999px Collects

The 999px only collects the information needed to deliver its services securely, in a personalized way, and in compliance with Brazilian law. Data is collected at various points throughout your use of the platform:

At registration:

  • Full name;
  • CPF (Cadastro de Pessoas Físicas);
  • Date of birth;
  • Email address;
  • Mobile phone number;
  • Residential address (requested during KYC verification).

While using the platform:

  • Sports betting history — Brasileirão, Copa do Brasil, Libertadores, volleyball, UFC, and more;
  • Casino game history — slots, crash games, Live Casino;
  • Financial transaction history — deposits via Pix, boleto, credit and debit card, PicPay, and Mercado Pago; withdrawals;
  • IP address, device type (Android or iOS mobile, desktop), browser, and operating system;
  • Approximate geolocation data for compliance with regulatory requirements;
  • Session logs and platform usage time.

In support communications:

  • Contents of conversations via live chat, email, or any other support channel;
  • Documents submitted for identity verification (KYC): government-issued ID, driver's license, passport, proof of address, and selfies.

Data minimization principle: 999px collects only the minimum data required for each purpose. We do not ask for information that isn't relevant to operating the platform, meeting legal obligations, or improving the user experience.

2
How 999px Uses Your Data

Data collected by 999px are used for the following purposes, all grounded in legal bases established under the LGPD:

Purpose Legal Basis (LGPD)
Create and manage your account on the platform Contract performance
Process deposits and withdrawals via Pix, boleto, and card Contract performance
Verify identity and prevent fraud (KYC/AML) Legal obligation
Customize game recommendations and offers Legitimate interest / Consent
Send communications about promotions and updates Consent
Analyze usage patterns to improve the platform Legitimate interest
Meet regulatory obligations and respond to authorities Legal obligation
Apply responsible gambling tools (limits, self-exclusion) Legitimate interest / User protection

We never use your data for purposes beyond those listed above without informing you and, where applicable, obtaining your specific consent. If a new purpose arises, you will be notified by email before your data is processed for that new use.

3
Data Sharing with Third Parties

The 999px does not sell personal data. We share information only in the situations described below, with partners who are contractually bound to data protection standards equivalent to our own:

  • Payment providers: to process transactions via Pix, bank slip, credit and debit card, PicPay, and Mercado Pago. These partners receive only the minimum data required to process each transaction — never your full platform usage history.
  • Game providers: such as Pragmatic Play, PG Soft, and Evolution, which require an anonymous user identifier to run game sessions. No personally identifiable information is shared with game providers unless specifically required.
  • Identity verification services (KYC): partners specialized in verifying the authenticity of documents submitted by users. The process follows certified security protocols.
  • Competent authorities: in compliance with court orders, requests from the Financial Activities Control Council (COAF), or other Brazilian regulatory authorities legally empowered to request information.
  • Technical analysis tools: to monitor platform performance and stability, using aggregated and anonymized data whenever possible.

All third parties with whom 999px shares data are assessed for their security and privacy practices prior to engagement, and are contractually required to process data only for the specific agreed purpose.

International data transfer: Some technology providers we use operate servers outside Brazil. When data is transferred internationally, we require that the destination country offer an adequate level of protection, or that specific standard contractual clauses be applied, as set out under the LGPD.

4
Cookies, Tracking Technologies & Preferences

The 999px uses cookies and similar technologies to ensure the platform runs correctly, personalize your experience, and analyze how users interact with the site. We believe privacy starts with being transparent about what each cookie does.

Types of cookies used:

  • Essential cookies: required for the platform to function — session authentication, security, and basic language preferences. These cannot be disabled without affecting your ability to use the site.
  • Functional cookies: remembers your preferences, such as favorite games, odds settings, and interface layout. They improve your experience but are not required.
  • Analytical cookies: collect aggregated data on how pages are used — session time, pages visited, navigation flow. We use this information to continuously improve the platform. Data is anonymized before analysis.
  • Personalization cookies: allow 999px to show promotions relevant to your usage profile, such as Brasileirão-related offers for users who regularly bet on football, or free spins for frequent slots players.

Cookie management: You can manage your cookie preferences at any time in your browser settings (Chrome, Firefox, Safari, Edge). You can also use the consent panel that appears on your first visit to the site. Disabling analytical and personalization cookies does not affect access to games, betting, or any core 999px feature.

999px does not use third-party tracking pixels for advertising purposes outside the platform, nor does it share behavioral data with external ad networks.

5
Data Storage, Security & Retention

The 999px stores your data on servers with enterprise-grade security infrastructure. The key technical and organizational measures in place include:

  • Encryption in transit with TLS 1.3 and at rest with AES-256;
  • Restricted access to personal data — only staff members who need it to perform their specific role are granted access, and all employees undergo regular data protection training;
  • Automated backups with controlled retention and encryption;
  • Continuous monitoring of access and intrusion attempts;
  • A security incident response plan with notification to the ANPD and affected users within 72 hours, as required by the LGPD.

Data retention periods:

  • Active account data: retained for as long as the account exists and for up to 5 years after closure, for regulatory audit and anti-money laundering purposes, as required by law;
  • Financial transaction history: 5 years, in accordance with Banco Central do Brasil regulations and tax obligations;
  • Support communication records: 2 years;
  • Analytical cookie data (anonymized): up to 13 months.

Once the applicable retention period expires, data is securely deleted or irreversibly anonymized so that it can no longer be linked to a specific individual.

6
Your Rights as a Data Subject (LGPD)

The LGPD guarantees you, as a data subject, a set of rights that 999px is obligated to respect and fulfill. Here is what you can request at any time:

Access

Request a copy of all personal data 999px holds about you, including transaction history, betting records, and registration details.

Correction

Correct outdated or incorrect details in your account — name, address, phone number, or email — directly in your account settings or by contacting support.

Deletion

Request deletion of your personal data. Data subject to legal retention obligations (such as financial history for 5 years) cannot be deleted before the deadline, but will be anonymized.

Portability

Receive your data in a structured, machine-readable format (JSON or CSV) to transfer it to another platform, as provided for under the LGPD.

Withdrawal of consent

Withdraw consent given for the use of your data in marketing communications or personalization at any time, with no impact on your access to the platform.

Sharing information

Know which entities 999px has shared your personal data with and the specific purpose behind each instance of sharing.

To exercise any of these rights, reach out via the 24-hour live support chat or by email at privacidade@999px.net. We will respond within 15 calendar days. If a request requires more in-depth review, we will let you know the reason for the extended timeframe.

If you believe 999px has failed to comply with any obligation under the LGPD, you can file a complaint directly with the National Data Protection Authority (ANPD) at anpd.gov.br.

7
Protection of Minors

The services of 999px are intended exclusively for adults aged 18 and over. We do not intentionally collect personal data from minors. Account registration requires a valid CPF and identity verification — mechanisms designed to prevent access by underage users.

If we determine that an account was created by someone under 18, the account will be closed immediately, all data will be deleted in accordance with the LGPD, and any available real-money balance will be returned to the legal guardian upon verification, following a review of the account history.

If you are the legal guardian of a minor and believe they may have created an account on 999px, please contact support immediately via live chat or at contato@999px.net. We will handle the matter with priority and discretion.

For parents and guardians: use the parental controls available on your phone's operating system (Android or iOS) to restrict access to betting sites. This is more effective than any platform-side verification when it comes to protecting minors in shared-device home environments.

8
Contact, Data Protection Officer (DPO) & Policy Updates

The 999px has appointed a Data Protection Officer (DPO) responsible for overseeing internal LGPD compliance and handling data subject requests.

DPO contact:

  • Email: privacidade@999px.net
  • Live chat: available 24 hours on the site — request to speak with the privacy team
  • Response time: up to 15 calendar days for formal data subject requests

Updates to this Privacy Policy: 999px may update this document periodically to reflect changes in privacy practices, new legal requirements, or service improvements. Significant changes will be communicated to your registered email address at least 15 days in advance. The effective date at the top of the document indicates the current version.

We recommend reviewing this page periodically to stay informed. If you have any questions about this policy, 999px's support team is available in English, 24 hours a day, 7 days a week, ready to help — no legal jargon involved.

Governing law: This Privacy Policy is governed by the laws of the Federative Republic of Brazil, in particular the General Data Protection Law (Lei nº 13.709/2018) and the Internet Civil Framework (Lei nº 12.965/2014). Disputes related to data processing will be resolved in the courts of the District of São Paulo, SP.

Privacy FAQ – 999px

The most common questions answered plainly, without legal jargon

No. 999px never sells, rents, or trades users' personal data. Your data — CPF, email, phone number, betting history, and transaction records — is used exclusively to operate the platform, process payments via Pix and other Brazilian payment methods, verify identity, and improve your experience. The only sharing that takes place is with operational partners (such as payment and game providers) who need specific information to deliver their services, and all of them are contractually bound not to use that data for any other purpose.

To request deletion, simply reach out via live chat available 24 hours a day, or send an email to privacidade@999px.net with the subject line "Data Deletion Request" and your registered CPF. The response time is up to 15 calendar days. Important: data subject to legal retention obligations — such as financial transaction history, which must be kept for 5 years under Banco Central regulations — cannot be deleted before that period expires. In such cases, the data will be irreversibly anonymized as soon as the legal obligation lapses.

Yes, and it's straightforward. To unsubscribe from promotional emails, simply click "Unsubscribe" in the footer of any email you receive — you'll be removed from the list within 48 hours. For push notifications on your phone, go to your app settings or the notification permissions on your Android or iOS device. In your 999px account settings, there's a full communications preferences panel where you choose exactly what you want to receive. Opting out of marketing communications has no effect on your access to the platform, games, or Sports Betting.

After account closure, 999px retains the data necessary to meet legal obligations — primarily financial transaction history for up to 5 years, as required by the Central Bank of Brazil and anti-fraud legislation. Platform usage data (betting history on Brasileirão, slots, crash games, etc.) is anonymized within 30 days of closure. Once all applicable legal retention periods have expired, any remaining data is permanently and securely deleted. If you'd like a copy of your data before closing your account, request portability via the support chat.

Yes. In the event of a security incident that may affect users' personal data, 999px has both a legal obligation and a firm commitment to notify the National Data Protection Authority (ANPD) and the affected users within 72 hours of identifying the incident, as required by the LGPD. Users are notified via the email address registered on their account, and the notification includes: what happened, which data may have been affected, what steps were taken, and what you can do to protect yourself. 999px maintains continuous security monitoring to detect incidents as quickly as possible.

Your data is safe here

Bet on 999px knowing your privacy is taken seriously

End-to-end encryption, LGPD compliance, no data sales, and 24-hour support in Portuguese. Create your account in under 2 minutes, deposit via Pix from R$ 20.00, and claim your 100% welcome bonus up to R$ 500.00.

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